Refund Policy

Unapologetically The Ugly Butterfly Refund Policy

At Unapologetically The Ugly Butterfly, we believe in embracing the beauty of imperfection and empowering you to express your unique self. We want you to be completely satisfied with your purchase. If for any reason you are not, please review our refund policy below:

Returns

• • We gladly accept returns on most items within [Number] days of the delivery date.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.  

Refunds (if applicable)

• • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  
  • We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within [Number] business days.  

Late or missing refunds

• • If you haven’t received a refund yet, first check your bank account again.

• • Then contact your credit card company, it may take some time before your refund is officially posted.  
• • Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us.  

Customer Satisfaction

• If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us. We are always happy to help! 🦋